Privacy Policy

Effective Date: Jan, 2025 

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At Insight Counseling, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or receive counseling services.

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1. Information We Collect

  

We may collect the following types of information:    

• Personal Information: Name, address, email, phone number, date of birth, and other identifying details. 

• Health Information: Medical history and mental health information as required for treatment. 

• Payment Information: Billing details, insurance provider, and related financial data. 

• Website Usage: Data collected through cookies, IP addresses, and analytics tools to improve our website experience. 

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2. How We Use Your Information

 

Your information is used to: 

• Provide quality mental health services 

• Schedule and manage appointments

• Process payments and insurance claims

• Respond to your inquiries or requests 

• Improve our website and services

• Comply with legal, ethical, and regulatory requirements 

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3. Confidentiality and HIPAA Compliance  

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We are fully compliant with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable state privacy laws. Your health and personal information are handled with the highest standards of confidentiality and professionalism.

We do not share your information with third parties without your explicit consent unless required by law. 

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4. Sharing of Information  

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We may share your information with:

• Licensed therapists and administrative staff for treatment and operations

• Insurance providers for billing purposes

• Medical providers or specialists, with your consent

• Law enforcement or legal authorities if required by law 

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5. Data Security

 

We implement administrative, physical, and technical safeguards to protect your information from unauthorized access, disclosure, or misuse.

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6. Your Rights  

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As a client, you have the right to: 

• Access and request a copy of your records

• Request corrections to your personal or health information

• Limit or revoke consent for certain uses of your data 

• File a complaint if you believe your rights have been violated 

To exercise these rights, please contact us directly at the information below. 

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7. Cookies and Website Analytics  

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Our website may use cookies or similar tracking technologies to enhance user experience. You may opt out of cookies by adjusting your browser settings.

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8. Third-Party Links  

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Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. 

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9. Changes to This Policy

 

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. 

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10. Contact Us  

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If you have any questions about this Privacy Policy or your personal information, please contact us:

Insight Counseling Fort Wayne

3514 Stellhorn Rd. Fort Wayne, IN 46815
Phone: 260-267-0705
Email: kellyburkeinsight@gmail.com